Life Sciences & Healthcare

CAR-T Apheresis

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A major Global Pharma Company requires a European solution for pickup and delivery of CAR-T Apheresis material within 24 hours to its central laboratory in support of autologous treatments.

Customer Profile Image

Customer Profile

  • Door to door transport solution for super urgent and sensitive Human Cells collected after Apheresis.
  • Packaging equipment needs to be pre-conditioned and positioned at shipping clinic
  • 15 minute time window pick up
  • The product needs to be delivered in the lab in less than 24 hours, including customs clearance


  • Hybrid solution of DHL Same Day and DHL Medical Express WMX , with competitive overall solution, short transit times and compliant transport
  • 24/7/365 pro- active monitoring customer service team with intervention if necessary
  • Trackable package-level visibility and accountability throughout the transport
  • Return of empty packaging
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Customer Benefits

  • Reliable tailor made set up, covering the specific product and shipping requirements
  • Hyper Care Team for intervention/exception management
  • Maximum flexibility to adapt to changing requirements immediately
  • Single Point of Contact for all shipping needs
  • Full end-to-end transparency and control through DHL websites / notifications and status updates