Technology

Consumer Electronics Line Down

One of our clients designs, develops, and sells consumer electronics, computer software, and online services. Each year, new products are launched and our client requires advertising materials to arrive on time to markets for these launches. Critical electronic components for its products must be quickly deployed from their diverse pool of worldwide suppliers to their OEM and R&D sites to support their innovations.

Customer Profile

Ease of doing business with a single point of contact for all global shipping needs, 24/7/365
Require a reliable and fast transport solution for regular weekly sweeps for defined origins / destinations, but also ad-hoc requests
Need for proactive and real time notifications for shipments and any changes that may occur with the transportation of their shipments

DHL SAME DAY SOLUTIONS

A dedicated team within the DHL Same Day customer service department takes care of all global needs, 24/7/365, monitors all shipments and provides milestone updates; standard operating procedures in place
Advance pre-booked sweeps and EDI requests on regular lanes ensures smooth uplift. Ad-hoc requests are worked out on next available flight or drive solutions
Shipment interception at DHL Express hubs and direct delivery

Customer Benefits

Fast and straight forward communication between DHL Same Day and company teams so transit goes smoothly
Increased speed compared to normal network or air freight solutions
Full cost transparency and control. Rates in place for regular lanes and ad-hoc upgrades are quoted and approved where required