Safety and Security

At DHL Same Day—and throughout the entire DHL Network—the safety and security of your shipment is of paramount importance. In a global environment requiring heightened security measures, we make every conceivable effort to safeguard the packages we handle.

Beyond what we do, there are steps you can take to protect your packages:

  • Double-check your paperwork, on and offline—Make sure you’ve completed all the necessary paperwork, especially for international shipping.
  • Check the label—Especially for multi-part packages, ensure that all labeling is clear and correct.
  • Package properly—Perhaps the most important step you can take is to make sure that your packages are as secure as possible, from the inside out.
  • Talk to DHL Same Day—If you have any questions about the safety and security of your shipment, please Contact us or e-mail our Customer Service 24 hours a day, 7 days a week, 365 days a year.